Cookie Policy

Our website 

Our website uses cookies. This page explains what cookies are, how we use them and how you can manage them.

What are cookies?

Cookies are small text files that are stored on your device when you visit a website. The cookie means that the website can ‘remember’ you, and how you’ve used the site, when you come back.  Cookies are widely used in order to make websites work, or work more efficiently.

Our Cookies:

  • Make our website work as you’d expect
  • Keep your preferences intact between visits
  • Improve the speed and security of our site
  • Allow you to share pages with social networks
  • Help us to improve our services
  • Make our marketing more efficient – which in turn helps us to improve what we can do for you
  • Cookies themselves don’t hold personal information, but they are unique to you. In many cases, we would not be able to link the information we collect by using a cookie back to you as an individual.

We do not use cookies to:

  • Collect sensitive information
  • Pay commissions

Our Cookies fall into four categories (see table below for information on specific cookie type):

1. Strictly necessary – these help make our website work efficiently, and enhance its look and feel. This type of cookie only lasts for the duration of the time you are visiting the website. When you leave the website they are deleted automatically.

2. Functionality – these enhance your experience by doing things such as remembering products you’ve added to your basket, or your search settings. These cookies stay on your computer until you choose to clear them. We use these cookies if you provide us with your consent. 

3. Performance and analysis – we use these to analyse how our website works (and how we should improve it). We use these cookies if you provide us with your consent. 

4. Targeting/advertising – these are used to share some information with third parties who we advertise with, so we know how you’ve reached our website. We can also use cookies to identify the parts of the website that you are interested in. We then use this information to show you adverts and pages we think may also be of interest to you, to tailor how we communicate with you, or to tailor the contents of the communications we send to you. Tailoring of content means it includes information reflecting the interest you’ve shown in the content of our web pages, or offers or promotions that we think may interest you, and to improve how we respond to your needs. We use these cookies if you provide us with your consent.

Additionally, these cookies break down into two further sub-types:

Persistent cookies remain on a user’s device for a set period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies are temporary. They allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Once you close the browser, all session cookies are deleted.

We place the following Cookies on your computer or device:

Cookie

Description

gdpr_cookie_accept

A cookie to prevent the notification bar appearing once accepted. – Functional 

__hssc

HubSpot Session cookie – Strictly necessary

_fbp

Facebook Pixel Ad Cookie – Targeting/Advertising

_ga

Google Analytics – Performance/Analysis/Targeting/Advertising

hubspotutk

HubSpot Country Cookie – Strictly necessary

By using our website you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us. Third party Cookies are used on our website for Analytics and tracking if you consent to this.

The following third party Cookies may be placed on your computer or device:

Cookie

Description

Provider

__cfduid

Hubspot Cloudflare ID – Strictly necessary

HubSpot / Cloudflare

_ga

Google Analytics via HubSpot – Performance/Analysis/Targeting/Advertising

HubSpot / Google

_gid

Google ID via HubSpot – Performance/Analysis/Targeting/Advertising

HubSpot / Google

fr

Facebook Cookie – Targeting/Advertising

Facebook

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit: aboutcookies.org or allaboutcookies.org

Find out how to manage cookies on popular browsers

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. In general, you have the option to accept all cookies, to be notified when a cookie is issued or reject all cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings and check the following links for more browser-specific information.

You can alter the settings of the following browsers by visiting their site:

  • Chrome
  • Firefox
  • Microsoft Edge
  • Microsoft Internet Explorer
  • Opera
  • Safari

For information relating to other browsers, visit the browser developer’s website.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our website more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

To opt out of being tracked by Google Analytics across all websites, visit:

Google Analytics Opt-out Browser Add-on

Changes to Our Cookies Policy

We may change this Cookies Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our website. We recommend that you check this page regularly to keep up-to-date.

Contacting Us

If you have any questions about this Cookies Policy, please contact our DPO on dpo@guildliving.com 

Last Updated: 4th December 2020